Tomin Apiary is committed to protecting your privacy. This Privacy Policy outlines the information we collect, store, and share to provide you with a seamless shopping experience on our website. Please note that the information collected may vary based on the settings enabled on our site and any plugins in use.
1. Information We Collect and Store
During your visit and use of our site, we collect certain information about you. This information may include:
- Products viewed: We track products you view to show you recently viewed items and improve our offerings.
- Location, IP address, and browser type: This helps us estimate shipping costs and taxes.
- Shipping address: Collected at checkout to estimate and fulfill shipping requirements.
When you make a purchase, we’ll ask you for the following information to ensure your order is processed correctly:
- Personal information: Your name, billing address, shipping address, email, and phone number.
- Payment details: Information needed to process your payment.
- Optional account information: Such as username and password, if you create an account with us.
We use this information to:
- Send account and order-related information.
- Respond to your inquiries, including refunds and complaints.
- Process payments and prevent fraud.
- Set up and manage your account.
- Fulfill legal requirements, like tax calculations.
- Improve our store and send marketing messages, if opted in.
We retain order information for tax and accounting purposes for a minimum of seven years, as legally required. This includes details such as your name, email, and billing/shipping address.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
2. Who on Our Team Has Access
Members of our team, including Administrators and Shop Managers, have access to the information you provide. This access allows them to:
- View order details, such as items purchased, purchase date, and shipping information.
- Access customer information, including name, email, billing, and shipping addresses.
Our team members use this information to process orders, provide refunds, and offer support.
3. What We Share with Third Parties
We may share your information with third-party service providers to improve your experience, including analytics, marketing, payment processing, and shipping providers.
- Payment Processors: We accept payments through PayPal, Google Pay, Amazon. When processing payments, necessary information such as purchase total and billing information will be shared with corresponding payment processors. For more information, please refer to their privacy policies:
4. Data Security
We employ industry-standard security measures to protect your information. However, please note that no online platform is 100% secure.
5. Your Rights
You may access, update, or delete your account information anytime. To opt out of marketing communications, click “unsubscribe” in our emails or update your account settings.
6. Changes to Our Policy
We may update this policy from time to time. The latest version will always be available on our website.
Still have a question?
If you have any other queries, feel free to reach out to us.
Last Updated: 10/29/2024
Thank you for trusting us. We are dedicated to safeguarding your privacy and ensuring a secure shopping experience.